We are doing our best to make your shopping experience as smooth as possible. Below is our Returns/Exchange Policy:

• Product(s) must be returned for exchange within 7 days of receiving your order.
• Product(s) must be unworn and unwashed, with all tags still attached and in their original packaging.
• Accessories and final – sale items cannot be returned or exchanged.
• Item(s) to be exchanged must be sealed in their original packaging with tags on. Returned merchandise that does not meet these requirements may not qualify for an exchange.
• Orders placed separately cannot be returned together as one.
• Exchanges are allowed only once, including pre – orders. Additional exchanges will be charged at the standard shipping rates.
• If you don’t want to exchange the returned item(s), you will be issued store credit in the amount of the returned item(s). Store credit will be valid for 6 months from the date of the return. We do not issue cash payments for returned items.
• You can exchange the returned item(s) for the same item(s) in a different style or any other item(s) on the website that have the same value as your order. If you choose item(s) that have a lower value, store credit will be issued for the difference. If you choose item(s) that have a higher value, you shall pay the difference upon delivery. Store credit will not be issued until the return process is complete and a quality check is done on the returned items.
• Orders placed during discount campaigns cannot be exchanged for another item(s) at the same discount rate; you can only exchange for a different size.
• For all exchanges, please email us first with the order number and details of the exchange.

In case you receive a faulty item, we are sorry to hear that. Please send us the following information:

1. Order number.
2. Item name and description.
3. Photos that show the fault as clearly as possible with our goods logo visible.

We do not offer any kind of refunds in cash or by any other payment methods.

I want to return my order. What do I do?

If you’re looking to return or exchange your order for whatever reason, we’re here to help! You can return your product for store credit, a different product, or a refund.

• Discounted items are final and cannot be returned or exchanged.
• Returned items must have tags still on and be returned in original packaging.
• Returned items must show no visible signs of wear or use.
• Orders must be returned within 7 days after receiving them.
• Please send an email first if you want to return your shipment. Refunds will be made after we receive the returned item and upon checking that the product(s) is unused, has the tags, and is in original packaging. We unfortunately don’t offer free returns.